When will you deliver the parcel?
We will ship all items on the same day if payment received by 1 pm (Except on public holidays). Otherwise we will ship your items on the next working day. Kindly expect a delay during release day as it will affect the usual time frame. We will email you once we ship out your parcel
If you wish to return or exchange an item, please follow the procedure below:
Send us an e-mail to email@example.com explaining the reason for your return. Remember to also provide us with your name, contact number, address and your order number. The returning or exchange of item are within 1 week only. You can exchange the size but it MUST the same design that be bought and still have the label tag of oddakl. We will bear the postage if the item that we deliver there is damage. We will not take any responsibility if the item damage because of customer itself.
After your request has been approved, we will send you an e-mail authorizing you to send us back the products. The email will also include the appropriate instructions and destination address. The products must be received unworn, NEW and in their original packaging/tags and must be shipped within three days upon receiving the product.
For further information on returns and exchanges, send us an email to firstname.lastname@example.org